Paralos Hospitality - Hotel Management Company
Sales & Reservations
At Paralos Hospitality, we know that smooth, reliable sales and reservations management is essential to your property’s success.
Always in collaboration with the Hotel Manager, Paralos Hospitality Team retains a tight overview of all essential elements regarding sales and reservations, so you can rest assured that everything runs smoothly at all times.
We have the technology and the know-how to optimize sales performance and to deliver a high rate of customer satisfaction and a constantly increasing rate of returning customer rate.
Our range of services includes:
- All communication and agreements that concern Paralos Hotels are handled in-house
- Market analysis for potential new collaborations
- All reservations are handled in-house on behalf of the hotel
- Current / new / amendments for all contracts & all partners
- Stop sales or special offers, or any other announcements (programming and execution)
- Stop Sales / Open Sales/ Allotment / Extranet Management
- Daily Monitoring of Sales
- PMS handling
- Reservations approval on systems
- Our team handles all comments and B2C messages that regard reservations, across OTA platforms (Booking.com / Expedia etc.)
- Efficient and effective Customer Relationship Management (CRM), crafted to streamline processes and increase profitability Integration to our unified Loyalty Program (Paralos Loyalty Program)
- Paralos team supports the organization of site inspections from partners
With Paralos Hospitality as your trusted partner in Sales & Reservations Management, you can be confident that every detail is expertly managed, contributing to your property’s success and reputation for outstanding service.