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IOO%
HOTEL
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CRETE
SEASONAL
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ΦΕΒΡΟΥΑΡΊΟΥ
2025
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IOO% HOTEL SHOW 2024
SECTION
SERVICES & TECHNOLOGY
BOOTH
20
 

Paralos Hospitality is a hotel management company offering a spectrum of tailored solutions to enhance operations and guest experiences.

2 Geroulanou, Knossos Avenue, Heraklion, Crete, Greece

https://www.paraloshospitality.com/

contact@paraloshospitality.com

30 2813022230

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SOLUTIONS FOR HOTELIERS:

Paralos Hospitality, an eco-conscious hotel management company founded in 2022, aims to create a unique and authentic Greek hospitality experience through sustainable practices, the integration of local culture, and exceptional service. 

We achieve this by managing hotels and providing tailored solutions that elevate, develop, and establish them in the competitive hospitality landscape.

Our strategic approach focuses on tailored growth, operational efficiency, and brand development. We collaborate with each property to identify areas for improvement, supporting them with marketing, and operational audits. By prioritizing guest satisfaction and profitability, we ensure sustainable success aligned with each hotel's unique goals and location. 

 Our approach is guided by five core pillars that reflect our philosophy and is supported by unique hotel concepts.

The 5 pillars of Paralos Hospitality: 

A strategic approach to transforming your hotel into a premier destination. 

  • Ethics - Customs - Local Culture: we honor the local traditions and values of each region, incorporating them into the guest experience.
  • Culinary Experience: our culinary journey is rooted in local ingredients and traditional recipes, offering guests an authentic experience. We carefully select our suppliers and have firsthand knowledge of every product we share.
  • Social & Environmental Responsibility: we prioritize sustainability through careful planning and a curated list of suppliers to maintain a low environmental footprint. Our portfolio complies with HACCP, TravelLife, Green Key, and ISO standards, reflecting our commitment to eco-friendly and ethical practices.
  • Well-being: we focus on well-being, creating an environment that refreshes the senses and incorporates relaxation into every aspect of the guest experience, making relaxation a key element of luxury.
  • Authentic Service: we focus on training our hotel teams to cultivate a mindset that ensures memorable experiences for guests. Our approach to authentic service prioritizes making guests feel genuinely welcome and meeting their needs, supported by regular consultations.


Our Hotel Concepts:

We have created a diverse range of hotel categories, each with its own unique concept to cater to different guest needs:

  • Paralos Pure Luxe
    • Luxurious elegance & timeless aesthetics
    •  Upscale services & infrastructure
    • Exclusive à la carte gastronomy
  • Paralos In Bliss
    • Hotels in harmony with nature
    • Leisure, pleasure & barefoot luxury philosophy
    •  Farm to table gastronomy
  •  Paralos You+Me
    • Hype and fashionable
    • Adults Only 16+
    • Local inspired with a twist
  • Paralos In Style
    •  Creative gastronomy
    • Boutique Hotels with unique design
    • Personalized services & cozy vibes
Our Expertise: 
  • Sales & Reservations Management:
    • Comprehensive handling of reservations, pricing policies, and customer engagement, including CRM and integration with the Paralos Loyalty Program.
    • Advanced sales monitoring and optimization through in-house reservation handling, extranet management, and daily sales tracking.
  • Marketing:
    • Creation and oversight of marketing strategies, including digital performance, content creation, and brand identity.
    • Targeted campaigns and partnerships to ensure strong brand visibility and optimized online presence, including direct guest communication via social platforms and review monitoring.
  • Budgeting & Reporting:
    • Detailed budgeting across Profit & Loss, occupancy, staff costs, F&B, and consumables to enhance profitability.
    • Cost control and performance enhancement, ensuring healthy Gross Operating Profit (GOP) through careful financial planning.
  • Food & Beverage
    • Focus on quality and local flavors, with rigorous standards for kitchen organization, product sourcing, and SOP creation.
    • Tailored pricing policies in collaboration with accounting and other departments to align culinary offerings with brand goals.
  • Hotel Operations:
    • Regular on-site visits and day-to-day operational support to maintain quality standards across the property.
    • Structured auditing, safety guidelines, and environmental SOPs to ensure seamless, high-quality operations.
  • Human Resources:
    • Training, and performance monitoring to build and maintain a skilled team that reflects Paralos’s core values.
    • Comprehensive organizational support, including pre-season seminars, on-the-job training, and structured performance evaluations.

Paralos Hospitality empowers hotel properties to grow and stand out in the market with a focus on quality and sustainability, while ensuring that the values of Greek hospitality remain at the core.

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